Beyond the Upgrade: Achieving a Clean Core Transformation:
SAP GRC and AMS Case Study
Industry: Analytical Science and Laboratory Technology
Location: Boston, MA
Project: GRC Implementation and Managed Services Support
Delivery Model: Multishore
Client
Our client is a global leader in analytical science, providing instruments, software, and services (like chromatography, mass spectrometry, and thermal analysis) for labs in pharma, food, environment, and materials science, helping ensure product safety, quality, and enabling scientific discovery for over 65 years. Headquartered in Boston, MA, our client develops solutions for liquid chromatography (LC), mass spectrometry (MS), lab informatics, and thermal analysis, supporting quality control, research, and regulatory compliance worldwide.
Situation
As a global leader in analytical science serving highly regulated industries such as pharmaceuticals, food safety, and environmental testing, our client operates under stringent compliance, audit, and internal control requirements.
Growth across regions, evolving regulatory standards, and ongoing changes to SAP applications increased the complexity of managing access controls, segregation of duties, and audit readiness.
Manual and decentralized governance processes limited visibility into risk and placed additional strain on internal teams. Our client needed a robust, scalable SAP governance solution supported by a delivery model that ensured both implementation rigor and long-term operational support.
Solution
truData implemented SAP Governance, Risk, and Compliance (GRC) leveraging a multishore delivery model to ensure strong business alignment, technical depth, and efficient execution.
The implementation established standardized access controls, SoD monitoring, and compliance workflows aligned to our clients global operations. Following go-live, truData transitioned seamlessly into SAP GRC Managed Services delivered via its nearshore team, providing ongoing support, monitoring, remediation, and audit assistance. This build-and-run approach strengthened our clients compliance posture, reduced operational risk, and ensured continuous governance, allowing internal teams to focus on innovation and scientific advancement with confidence.
