Privacy Policy

Our Commitment to Data Stewardship

 

At truData Solutions (“truData”, “we”, “us”), we believe that data integrity is the foundation of the modern enterprise. We are committed to respecting your privacy and recognize your need for appropriate protection and management of any personally identifiable information (“Personal Information”) you share with us.

 

This Privacy Policy defines how we collect, use, and safeguard information via trudatasolutions.com (the “Site”) and through our professional interactions, sales cycles, and business transactions. By using the Site or providing us with Personal Information, you agree to the terms outlined herein.

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1. Information We Collect

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As a B2B professional services provider, we primarily collect information that allows us to facilitate high-level business relationships.

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• Voluntary Information: We collect Personal Information only when you voluntarily provide it. This includes your name, business address, phone number, and email address, typically provided via our “Contact Us” page, employment applications, or during the scoping of a truPath™ engagement.

• Professional Context: To better serve your organization, we may ask for details regarding your current place of employment, including company size, industry sector, and your specific SAP or Cloud landscape requirements.

• Technical Data: We automatically collect non-identifying statistical information (IP addresses, browser types, and clickstream patterns) to optimize Site performance and user experience.

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2. Strategic Use of Information

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We use your information to fuel your digital transformation and maintain our professional partnership. Specifically, we use it to:

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• Facilitate Inquiries: Addressing your requests for S/4HANA, BTP, or OutSystems consultations.

• Relationship Management: Managing business transactions and subscriptions for our Application Managed Services (AMS).

• Professional Marketing: Sending curated insights, whitepapers, or updates regarding the SAP ecosystem. You may opt-out of these communications at any time.

• Talent Acquisition: Reviewing applications for those seeking to join our global delivery teams.

 

Note on AI: As experts in AI/ML solutions, we respect data sovereignty. We do not use your Personal Information to train third-party machine learning models without explicit consent.

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3. Global Data Transfer & Multishore Integrity

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truData operates a Multishore Delivery Model. This means Personal Information may be accessed by our senior leadership in the United States or our engineering centers in LATAM (Costa Rica, Mexico, Panama) and India.

 

We take rigorous steps to ensure that all global delivery teams adhere to the same high standards of data protection, regardless of where the data is processed. We do not sell your information to third-party marketers.

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4. Cookies & Sophisticated Tracking

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We utilize cookies to ensure our Site functions with the "White-Glove" precision our clients expect.

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• Functionality: Cookies allow us to remember your preferences and keep the Site secure.

• Analytics:  We utilize Google Analytics to understand user behavior and refine our content strategy. 

• Control: Most browsers allow you to reject cookies via their settings. For more information, visit allaboutcookies.org.

 

5. Your Rights & Global Compliance

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• European & International Residents: If you reside in the EU or UK, you have specific rights under GDPR to access, correct, or delete your Personal Information. As we process data to fulfill contracts and pursue legitimate business interests, please be aware that information will be transferred to our US and multishore hubs.

• California Residents: In alignment with the CCPA, we provide California residents with full transparency regarding data collection. We do not "sell" personal information as defined by California law.

• Children’s Privacy: Our services are strictly for professional enterprises. We do not knowingly collect information from individuals under the age of 13.

 

6. Safeguarding Your Data

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We employ industry-standard security measures to protect your data from unauthorized access or disclosure. In the event of a corporate acquisition or asset sale, your data would remain subject to the promises made in this Privacy Policy.

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We reserve the right to disclose information if required by law or to protect the rights and safety of truData Solutions, our clients, and our partners.

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7. Updates to This Policy

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As the SAP and Cloud landscapes evolve, so too may our practices. We will post any updates to this policy directly on this page. Your continued use of the Site constitutes acceptance of these refined terms.

 

Contacting Us

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If you have questions regarding this policy or our data practices, please contact our privacy lead:

 

truData Solutions

5411 Avenida Encinas , Suite 280

Carlsbad, CA 92008, USA

Email: info@trudatasolutions.com