Beyond the Upgrade: Achieving a Clean Core Transformation: SAP Success Factors Case Study
Industry: Analytical Science and Laboratory Technology
Location: Boston, MA
Project: Success Factors Implementation
Delivery Model: Multishore
Client
Our client is a global leader in analytical science, providing instruments, software, and services (like chromatography, mass spectrometry, and thermal analysis) for labs in pharma, food, environment, and materials science, helping ensure product safety, quality, and enabling scientific discovery for over 65 years. Headquartered in Boston, MA, our client develops solutions for liquid chromatography (LC), mass spectrometry (MS), lab informatics, and thermal analysis, supporting quality control, research, and regulatory compliance worldwide.
Situation
As a global leader in analytical science supporting highly regulated industries, our client relies on a diverse, highly skilled workforce to drive innovation, maintain quality standards, and meet regulatory requirements worldwide.
Legacy HR systems and fragmented talent processes limited visibility into workforce data, increased manual effort, and made it difficult to deliver consistent HR experiences across regions while accommodating local compliance needs.
Our client required a modern, scalable human capital management platform to standardize HR processes, improve data accuracy, and support global workforce planning and development.
Solution
truData implemented SAP Success Factors leveraging our multishore delivery model, working closely with the clients HR and IT teams to deliver a compliant, user-focused solution.
The implementation streamlined core HR and talent management processes, improved reporting and workforce visibility, and enhanced the employee experience through intuitive, self-service capabilities. By leveraging our multishore team, truData ensured strong collaboration, effective change management, and alignment with business and regulatory requirements, providing our client with a scalable HR foundation to support continued growth, innovation, and global workforce excellence.
